How can we help?

• What do I do if I connected the wrong Instagram or Facebook account?
• How to make an Instagram Business Connection
• How do I know if my social profiles are connected?
• How do creators connect their TikTok?
• How to make a YouTube connection
• What if a creator decides not to switch an Instagram Business or Creator account?
• Why do you have to have a Facebook Page in order to connect an Instagram Business or Creator account?
• What if I’m stuck and have more questions about the application or Instagram connection process?
• What if I’m uncomfortable connecting to my Instagram account?
• Do you have to start a new Instagram account in order to have a Business or Creator account?

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• Where can I find more opportunities?
• I tried to connect my influencer Instagram account, but it connected the wrong account.
• Why haven't I heard back from a brand?
• How do I know if I successfully submitted my application to a brand?
• I contacted a brand and they sent me a link to their ambassador application page, but it’s not loading!
• I noticed that the application is asking for an Instagram Business account. Will a Creator account work?
• Am I required to have all of the social platforms listed on the application form?
• I’m trying to submit my form, but it’s not working/I’ve encountered an error.
• I’m trying to submit my form, but the Submit button is not clickable.
• Can you tell me information about a brand’s ambassador program and my acceptance status?

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• How do I upload content for Content Review?
• How will I be alerted when I am invited to a campaign?
• How do I review and accept a campaign brief?
• How do I make sure my content is approved in the first round?
• What is the process of being in a Fohr campaign end to end?
• Why do you require my W9 or W-8BEN?
• Will I need to share campaign insights?
• How do I submit an invoice?
• Where can I find the flight window?
• What should I know about a campaign before I agree to participate?

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• I’m new to Fohr, what should I do?
• What tools does Fohr provide for influencers?
• If I have changes to my address, name, profiles, or anything else how can I make updates to my profile?
• How to get in touch with support?
• How to create a Fohr account
• How to log into your Fohr account
• What do I do if I connected the wrong Instagram or Facebook account!
• How can I work with brands?
• What is the Fohr Privacy Policy?
• What is an Instagram Business or Creator account?

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• How do I apply for campaigns?
• How can I get more opportunities?
• I’m not seeing any new bulletins posted to my portal, what should I do?
• Why should I register on Bulletin?
• When will I find out if I got an opportunity?
• I received a Bulletin email, but the opportunity is no longer in my Fohr portal what should I do?
• How will I know if there’s a new Bulletin post?
• What is a Bulletin?
• What’s the difference between questions here and in the Influencer Onboarding Questionnaire?
• Can I change my answers once I submit them?

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• How does Fohr power ambassador programs?
• Where can I learn more about more opportunities?
• Can you help me with my brand ambassador applications?
• How does Fohr protect my data?

• I’ve connected my socials but it won’t reflect the stats or is showing 0 for all my followers, likes, and engagement.
• How to gather follower testimonials
• How can I add a brand to my account?
• How can I feature testimonials on my Fohr profile?
• My stats have stopped updating and refreshing on my profile page. How can I fix this?
• What do brands see on my Fohr profile?
• Who can see my testimonials?
• What is a press kit used for?
• Can I download images of testimonials?
• Can I delete testimonials if they don't accurately reflect my content?

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